Privacy Policy

Last updated: March 6, 2026

1. Information We Collect

We collect the following information when you use CRYNOMAD services:

• Telegram user ID (chat_id), username, and first name when you interact with our bot
• Subscription status and payment history (tier, payment dates, charge IDs)
• Payment information processed by Paddle or Telegram (we do not store credit card numbers)

2. How We Use Your Information

• To deliver prediction signals and trading content to your Telegram account
• To manage your subscription status (Free / Premium)
• To process payments through Paddle or Telegram Stars
• To send service-related notifications (subscription confirmations, expiry notices)

3. Data Storage and Security

Your subscription data is stored in a secured database. Payment processing is handled entirely by Paddle (our Merchant of Record) and Telegram. We never have access to your full credit card details. We implement reasonable security measures to protect your data, but no system is 100% secure.

4. Third-Party Services

We use the following third-party services:

• Telegram — for message delivery and Stars payments
• Paddle — as our Merchant of Record for subscription billing (credit card, KakaoPay, PayPal)
• Supabase — for secure data storage

Each third-party service has its own privacy policy. We encourage you to review them.

5. Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share data only when:

• Required to process payments (shared with Paddle/Telegram)
• Required by law or legal process

6. Data Retention

We retain your account data for as long as you have an active account. If you stop using our service and request deletion, we will remove your data within 30 days. Payment records may be retained longer as required by applicable tax and financial regulations.

7. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time by stopping use of our services

To exercise these rights, contact us at contact@crynomad.ai.

8. Cookies and Analytics

Our website uses minimal cookies (language preference only). We do not use third-party tracking or analytics cookies. Our Telegram bot does not use cookies.

9. Children's Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance.

11. Contact

For privacy-related questions, contact us at:

Email: contact@crynomad.ai

Telegram: @crypto_tomorrow_bot